Integration
Make the tools you already pay for talk to each other
API integrations, data syncs, and middleware that keep your CRM, ERP, billing, and support systems consistent - without a brittle chain of one-off scripts.
If more than one of these sounds familiar, this is the right service to talk about.
The same customer exists three times under three slightly different names
Finance and sales report different numbers for the same month
A nightly sync fails quietly and is discovered days later
Every new tool means writing yet another one-off connector
Nobody is willing to modify the script that keeps two systems aligned
Every new SaaS tool promises integration and delivers a webhook. A few years in, you have a dozen half-working connections, three sources of truth for a customer record, and nobody willing to touch the script that syncs them.
We replace the tangle with a documented integration layer: explicit schemas, idempotent writes, reconciliation jobs that catch drift, and alerting when an upstream vendor changes something.
One agreed shape for customers, orders, products, and invoices, with each system mapped to that shape rather than to every other system in turn.
Writes that can be replayed safely, so a retry after a timeout does not create a duplicate order, a second shipment, or a double charge.
Scheduled comparisons that report records out of step between systems, so divergence arrives as a report you can act on instead of a surprise at quarter end.
Durable queues, dead-letter handling, and replay, so a downstream outage delays events rather than losing them.
A documented interface your own teams can build against, so the next integration starts from a contract rather than from scratch.
We inventory every system, every data flow between them, and every place the same record exists under a different name.
We define the canonical shape of your core entities so each system maps to one agreed schema rather than to each other.
Integrations are built idempotent, with scheduled reconciliation that reports mismatches rather than hoping they never happen.
Alerting, dashboards, and a documented escalation path so an API deprecation notice is a ticket, not an outage.
One consistent view of customers and orders
Syncs that reconcile themselves instead of drifting
Vendor changes absorbed in one place, not ten
We would rather say so early than take the work and disappoint you later.
Point-to-point hacks intended to last a fortnight
Vendors who expose no API, no webhook, and no export
Warehouse and BI modelling, which is a related but separate discipline
Cases where the real requirement is to retire one of the systems entirely
Integration map of current systems and data flows
Middleware or iPaaS build with schema contracts
Reconciliation jobs and drift alerting
API documentation for internal consumers
Engagement: Per-integration or platform retainer
Timeline: Typical integration live in 3-5 weeks
Discuss This ServiceFor a typical integration to reach production
Where a vendor API change has to be absorbed
Reconciliation across your systems of record
In Practice
Opportunities flowing from Salesforce into NetSuite with product and pricing validated on the way, plus a nightly reconciliation report for finance.
Orders, stock levels, and shipment status kept consistent across a storefront, a warehouse system, and two carriers with different status vocabularies.
Entitlements pushed from billing into the helpdesk, so an agent can see what a customer actually pays for before answering them.
Two companies on different stacks trading as one. A translation layer bought the time to consolidate properly rather than in a panic.
Related Work
Logistics
A third-party logistics operator was rekeying every customer order from email and portals into its warehouse system. We replaced the whole path with a monitored ingestion pipeline.
Retail & e-commerce
Storefront, ERP, helpdesk, email, loyalty, and warehouse each held a different version of the customer. We built the integration layer that reconciled them.
Questions
Get In Touch
We design, build, and run the internal systems that move your business - workflow automation, custom software, and the integrations that hold them together.
1048 El Monte Ave Ste C, Mountain View, CA 94040, United States