Multi-site healthcare group · 14 weeks
Eleven clinics each ran their own rota spreadsheet. We built a single scheduling platform with the compliance rules encoded, not remembered.
Sites on one platform
Reduction in rota conflicts
Admin time saved monthly per site
Every site scheduled clinicians differently, coverage gaps were only discovered on the day, and certification expiry was tracked in a separate spreadsheet that nobody updated reliably.
Ran a two-week discovery across four sites to find where local processes genuinely differed and where they had merely drifted.
Built a scheduling platform with staffing rules, certification requirements, and working-time limits encoded as validation.
Shipped site by site, so each rollout absorbed the lessons from the previous one rather than repeating them.
Deployed on infrastructure as code with audit logging appropriate to the compliance regime.
All eleven sites run on one platform with a shared view of coverage. Conflicts are caught at the point of scheduling instead of on the morning of a shift, and certification lapses are flagged weeks ahead.
“The rules we used to hold in our heads are now in the software. New site managers are productive in days.”
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